SIR40316 Certificate IV in Retail Management
Build on your existing retail or customer service experience and move into a management role with this qualification.
The Certificate IV in Retail Management reflects the role of individuals who:
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Lead a frontline team
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Manage day-to-day operations of a retail store or department
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Implement and deliver on organisational objectives and standards
These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
Course Outcomes
Upon successful completion of this course, participants will receive a Certificate IV in Retail Management (SIR40316).
There are various opportunities for employment following this course including the following job roles:
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Store Manager
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Department Manager
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Assistant Store Manager
Entry Requirements
English language, literacy, and numeracy skills equivalent to at least Year 10 level.
Delivery Methods
OPTION 1 - Study Online
Study where and when it suits you by using our interactive elearning platform.
You will have 12 months to complete this course at your own pace.
OPTION 2 - Face to Face
Face to face Classes are advertised in our "Upcoming Courses" page.
We can also schedule onsite face-to-face workshops for groups of 5 or more within your business. Note that there may be additional work required following the workshop.
OPTION 3 - Recognition of Prior Learning (RPL)
If you already have skills and experience relevant to this qualification you may be eligible for RPL. Contact us for a Free Skills Assessment to determine if this is the right option for you.